About Us

Our
History

We are a team of conscientious and caring funeral professionals with decades of experience. Established in 1953, our heritage of serving the communities of Harlow, Essex, Hertfordshire and North London stretches back over generations.

Over these years, we have had the honour of creating a place to make you feel welcome: a place where you are the priority and have the freedom of time and choice before, during, and after your loved one’s funeral. We promise to help you in every way we can in your bereavement journey.

We provide a discrete and bespoke personal service, home arrangements, or arrangements at a venue of your choice.

We are here to help you 24 hours a day 365 days a year. If you have questions regarding funeral services or need our support, please call us on 01279 422123

Our
Values

We are a funeral business who pride ourselves on the warm feedback we have received from serving our local families for generations.  We know that all funeral directors are different and that each funeral is unique. To ensure we provide you with exactly what you want, we have built our approach on six key values:

COMPASSION

We are caring and empathetic with all our clients, their families and friends

INTEGRITY

We are transparent and act with respect, honesty and openness, with everyone we work with and in everything we do

PERSONAL

We see you as an individual, our dedicated team will provide what you want, the way you want

INCLUSIVE

We are part of our community, respectful, engaging and welcoming to all

ATTENTION TO DETAIL

We are dedicated and professional throughout, and set ourselves the highest standards of care across every aspect of our service

PROACTIVE

We have a can-do attitude and are prepared to go the extra mile for you and your family, to ensure you have just what you want for your loved one

Our Promise

We capture what our values mean for us in one simple promise to you, our customers:

“We promise to give you a personalised service, with support, care and reassurance when you need it most”

Our Team

Our friendly and professional team is highly trained and always available and committed to supporting you with any aspect of the funeral of your choice.

Michael Pinnock

2nd Generation Founding Family Member

Andrew Peasey

Andrew Peasey

Funeral Manager

Testimonial (1)

Suzanne Gosnell

Cannot fault the service we received. Michael and the team are so friendly and compassionate. They go the extra mile for the grieving family. Cannot rate them highly enough. They are a small family, independent business, which feels more sincere than the bigger ones around. Thank you for your sensitivity and help at a sad time.

Useful Information

For More Information Download Our Brochure


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