About Us

Our
History

We are a team of conscientious and caring funeral professionals with decades of experience. Our heritage of serving the communities of Harlow, Essex, Hertfordshire and North London stretches back over generations.

Over these years, we have had the honour of creating a place to make you feel welcome: a place where you are the priority and have the freedom of time and choice before, during, and after your loved one’s funeral. We promise to help you in every way we can in your bereavement journey.  

We provide a discrete and bespoke personal service, home arrangements, or arrangements at a venue of your choice.

We are here to help you 24 hours a day 365 days a year. If you have questions regarding funeral services or need our support, please call us on 01279 422123

Our
Values

We are a funeral business who pride ourselves on the warm feedback we have received from serving our local families for generations.  We know that all funeral directors are different and that each funeral is unique. To ensure we provide you with exactly what you want, we have built our approach on six key values:

COMPASSION

We are caring and empathetic with all our clients, their families and friends

INTEGRITY

We are transparent and act with respect, honesty and openness, with everyone we work with and in everything we do

PERSONAL
We see you as an individual, our dedicated team will provide what you want, the way you want
INCLUSIVE
We are part of our community, respectful, engaging and welcoming to all
ATTENTION TO DETAIL

We are dedicated and professional throughout, and set ourselves the highest standards of care across every aspect of our service

PROACTIVE

We have a can-do attitude and are prepared to go the extra mile for you and your family, to ensure you have just what you want for your loved one

Our Promise

We capture what our values mean for us in one simple promise to you, our customers:

“We promise to give you a personalised service, with support, care and reassurance when you need it most”

Our Team

Our friendly and professional team is highly trained and always available and committed to supporting you with any aspect of the funeral of your choice.


Tina McClelland

Funeral Director and Branch Manager


Tina M. FdSc Foundation Degree in Funeral Services

We are proud to introduce Tina, who has taken on the key role of Funeral Director and Branch Manager at FJ Pinnock & Son. She carries on the esteemed FJ Pinnock & Son name with dedication and compassion.

Tina's journey into the funeral services profession began from a deeply personal experience. She joined a well-respected, family-owned funeral home in Harlow, James Hawes and Goodchild, which has been serving the community since 1888. Tina was drawn to working in a family-oriented business as it aligned with her own values and allowed her to help families through their most challenging times.

Having served the families of Harlow for a decade, Tina pursued her passion further by formalizing her expertise with a Foundation Degree in Funeral Services from the University of Bath. During her time there, she honed her skills and expanded her knowledge, ensuring she could provide the highest level of care and support to those in need.

Following her degree, Tina worked for three years at Parndon Wood Cemetery & Crematorium, where she continued to support families with her vast experience and knowledge of the funeral service process.

After taking a career break, Tina returned to the industry with a renewed passion for bereavement support. She found the fulfilling role she was seeking when she joined FJ Pinnock & Son as Funeral Director and Branch Manager. In this position, Tina uses her comprehensive knowledge to provide the compassionate support she has always been committed to, helping families navigate through loss with care and dignity.


Her career also includes extensive voluntary work, where she supported families facing bereavement under traumatic circumstances. Tina underwent comprehensive training to ensure she had the right emotional and practical tools to assist grieving families, further solidifying her commitment to helping others during their most difficult moments.

Jerry Long

Associate Funeral Director



We are proud to introduce Jerry Long as Associate Funeral Director at FJ Pinnock & Son, where he works alongside Tina to carry on the FJ Pinnock & Son name with care and professionalism.

Jerry served his community for 32 years as a dedicated police officer, building lasting relationships and a strong commitment to helping others during challenging times.

After early retirement from the police service, Jerry transitioned to the funeral services industry, where he worked for ten years at the respected independent, family-run Masterson's Funeral Home. In his role as Assistant Manager and Funeral Director, Jerry worked closely alongside Jerome Masterson, gaining invaluable experience and building his own strong professional reputation.

Drawing on his extensive knowledge and skills developed during his time as a police officer, Jerry became a great asset to the funeral industry. His compassion, experience, and attention to detail have made him a respected figure in the field.

After the sad passing of Jerome Masterson, Jerry continued his work across the county as a funeral director. Today, we are proud to have him join FJ Pinnock & Son as an Associate Funeral Director.

It is truly special for us as a company to have Tina and Jerry working together once again, bringing their combined expertise to FJ Pinnock & Son.


As a family-oriented funeral directors, they are committed to providing compassionate, personalized, and professional services to support families through their most difficult times.
TM & JL horses & church
Testimonial (1)

Useful Information

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